Unparalleled visibility into leasing team activity
With benchmarking and performance trends that provide crystal-clear visibility into leasing team activity, leadership can give credit to high-performing teams and provide additional support where needed.
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Hold teams accountable with benchmarking and performance trends
Knock® Performance Indicators (KPIs) separate each property into performance categories, helping leadership give credit to their Knockstars while providing additional support to the teams that need it.
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A new way to monitor and train employees
With advanced drill-down reports, leadership can view and listen to individual team members’ communications, eliminating the need for additional secret shops and giving everyone a chance to get on the same page — all with a single click.
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Get ahead of performance issues before they impact NOI
Knock’s Insights dashboard enables leadership to isolate the issues with one click and make changes before small problems impact NOI.
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REPORT
Success in Multifamily Leasing Performance
Our survey of 700+ multifamily professionals reveals top operational priorities and areas of friction — and illuminates paths to align frontline and front office goals, improve performance, and drive success.
Features include
Performance tracking
With Knock® Business Insights, management can dig deeper into follow-ups, conversions, engagement, and call logs — for individuals, teams, and regions.
Team calendar
Quickly access and edit property schedules, tours, and team meetings.
Multi-team dashboard
Manage leads across multiple teams and communities from one convenient location.
Automatic task list
A single dashboard that automatically consolidates all daily tasks for leasing teams.
Knock Engagement Score
Tune in to your team’s responsiveness via a daily score that combines all completed tasks.
Fraud Exposure Report
See pass and fail rates for ID scans to know which properties have more fraud attempts and which employees are following scanning protocol.
Learn more about managing onsite teams
Success in Multifamily Leasing Performance: Aligning Frontline and Front Office Priorities
Knock® brings “speed and accuracy” to Edgewood and Vantage marketing pipeline
